Selecting the right eCommerce platform is crucial for any business. The task of choosing between Adobe Commerce and Salesforce Commerce Cloud can be complex. This blog post will discuss the five reasons you should select Adobe Commerce over Salesforce Commerce Cloud.
Open Source Flexibility
The first reason you should choose Adobe Commerce is its open-source flexibility. Salesforce Commerce Cloud offers flexibility for a SaaS platform. But there is no substitute for complete open-source flexibility.
Adobe ecommerce platform provides the solution if your business requires non-typical eCommerce functionality or extreme complexity. With Adobe Commerce, there is no doubt as to whether a particular piece of functionality is possible. You still need to figure out how to build that functionality, but you can be sure it can be done.
B2B and B2C in One Package
The second reason you should choose Adobe Commerce is its B2B and B2C capabilities in one package. Salesforce Commerce Cloud has its B2B on Lightning edition with the B2B2C version. But the B2C capabilities of the B2B2C are not as robust as those of Adobe Commerce.
Adobe ecommerce platform has B2B functionality, with workflows, user permissions, shared catalogs, and functionality like requisition lists and quoting. These features make for a great B2B out of the box experience. If your business has B2C and B2B needs and you’re looking to do them either on the same website or in a multi-site environment, then Adobe Commerce is the clear winner here.
PWA Studio Availability
The third reason you should choose Adobe Commerce is its PWA (Progressive Web App) Studio. If you want that super-fast progressive web app experience, PWA Studio is the best way to get there. Adobe ecommerce platform has invested heavily in PWA Studio, and it’s a great reference implementation to base your project on.
While Salesforce acquired its own PWA front-end called Mobify in 2020, Adobe has been working on this ground-up build for much longer and is much further ahead. So again, you can do it on Salesforce, but you’d be happier with it on Adobe Commerce if a headless or progressive web app is your front end of choice.
Support for Third Party
The fourth reason you should choose Adobe Commerce is its third-party support. Adobe ecommerce platform has a vast third-party marketplace of modules and integrations that make your life much easier when building a site. Instead of paying a developer thousands of dollars and waiting weeks, there’s a chance you could just install a module and have what you need.
Salesforce’s marketplace isn’t as large, and that’s because of a couple of reasons. First, Salesforce has a very strong pay-to-play model to be an official partner, which keeps the ecosystem smaller. Second, it is difficult to build the platform because it’s unusual for a SaaS platform.
With everything being kind of a reference implementation, most of their modules or cartridges are only about 75% ready to use out of the box and require a lot of customizations to get working. So, the clear winner in the third-party ecosystem is Adobe ecommerce platform.
Community
The fifth reason you should choose Adobe Commerce is its community. While the Adobe Commerce/Magento Community is not as strong as it was five or six years ago, it’s still the envy of almost every other platform.
A strong community means you can find off-the-shelf modules if you need them, sometimes for free. The Adobe ecommerce platform community submits bug fixes back to the platform so they get resolved quickly and work.
Conclusion
It’s crucial to select the right eCommerce platform for your business, and Adobe Commerce offers numerous advantages compared to Salesforce Commerce. With its comprehensive search functionality and extensive self-service capabilities, Adobe Commerce Services by Vserve is an excellent choice for B2B and B2C solutions.
This blog takes inspiration from an intriguing YouTube video titled “5 Compelling Reasons to Embrace Adobe Commerce / Magento over Salesforce Commerce.”
