Top 10 DevOps and QA Tools for BigCommerce Website Development Teams

Last updated on June 20th, 2025

There are thousands of BigCommerce development service providers worldwide, but only a few combine scalable development with reliable QA workflows specifically tailored for the platform. Recognizing the unique needs of modern e-commerce businesses, our team at Vserveecommerce offers a human-led approach that combines technical expertise with practical testing strategies. We support high-growth brands through thoughtful store builds, UX optimization, and QA support across all stages of the development lifecycle. Before we explore the top tools we use, let’s take a closer look at our team’s BigCommerce service capabilities.

Vserveecommerce

Your Partner in BigCommerce Development and QA Support

Vserveecommerce has helped dozens of fast-growing ecommerce brands streamline development and QA on the BigCommerce platform. With a team of experienced BigCommerce developers and human-led QA testers, we deliver scalable, error-free builds that perform under pressure. Whether you’re launching a brand-new storefront or optimizing an existing site, we offer flexible support and transparent processes from start to finish.

Now that you know how we work, let’s dive into the DevOps and QA tools that power our BigCommerce projects tools we trust to deliver clean code, smart deployments, and smooth customer experiences.

Table of Contents

1. GitHub Actions: Automating CI/CD for BigCommerce Projects

2. BrowserStack: Cross-Browser Testing for Flawless UX

3. Jenkins: Flexible Automation for Complex Deployments

4. Postman: Essential for BigCommerce API Testing

5. Selenium: Automated QA for Front-End Functionality

6. Lighthouse (Chrome DevTools): UX and SEO Auditing Made Easy

7. New Relic: Performance Monitoring for Growing Stores

8. TestRail: Organizing and Managing QA Test Cases

9. Slack + Zapier: Developer Notifications & Quick QA Updates

10. AI SEO Tools for BigCommerce: Monitoring Trends, Not Replacing Experts

Case Study: Human QA Meets Smart Automation for a Multi-Channel BigCommerce Brand

Frequently Asked Questions (FAQs)

Key Takeaways

1. GitHub Actions: Automating CI/CD for BigCommerce Projects

One tool I always rely on is GitHub Actions. It’s like having a personal assistant for deployments, testing, and automating tedious parts of development.

With BigCommerce’s Open SaaS model and API-first flexibility, we often build custom apps or integrations. GitHub Actions helps us:

• Run tests automatically when we push new code.
• Deploy to staging and production without human error.
• Catch issues before they hit live environments.

GitHub reported that developers using CI/CD pipelines like GitHub Actions save 20-30% of time spent on testing and deployment. That means faster launches for our clients.

One client, a mid-sized electronics brand with multiple BigCommerce storefronts, saw a 42% reduction in deployment errors once we implemented automated workflows via GitHub. We still personally review code, but automation reduces busywork.

2. BrowserStack: Cross-Browser Testing for Flawless UX

If you’re a BigCommerce web designer, you know the struggle: the site looks great on Chrome but is broken on Safari or mobile. That’s where BrowserStack shines.

We use it to test:

• Mobile responsiveness
• Cross-browser compatibility
• OS/device differences

With 3,000+ real browser combinations, it’s a must-have. Even better, it integrates well into QA workflows with tools like Jira or Trello.

In our work for a home furnishings brand on BigCommerce, BrowserStack helped us discover layout issues on iPads, fixing them before launch saved the client hundreds of customer complaints.

3. Jenkins: Flexible Automation for Complex Deployments

While GitHub Actions is great, Jenkins offers even more control if you’re managing complex infrastructure. We often use Jenkins for clients who:

• Need multi-environment testing (staging, dev, prod)
• Have custom backend integrations
• Require third-party API testing

Jenkins plugins make it super flexible. We set it up once for a BigCommerce development company running 10+ product microsites, allowing faster feature rollouts and nightly builds.

Even though AI website builders for BigCommerce are gaining popularity, tools like Jenkins allow precise human oversight in every release.

4. Postman: Essential for BigCommerce API Testing

BigCommerce’s strength lies in its API capabilities. Whether it’s catalog management, checkout customization, or syncing with an ERP, Postman helps us test APIs without writing full code.

Features we use regularly:

• Pre-built collections for BigCommerce APIs
• Test automation scripts
• API monitoring

One of our clients needed custom pricing rules synced across multiple channels. Postman helped us simulate edge cases before deploying them live, preventing pricing errors that could’ve cost thousands.

5. Selenium: Automated QA for Front-End Functionality

Selenium is a staple for any QA team. It lets us write scripts that simulate real user behavior clicks, scrolls, form fills so we can test whether the store behaves as expected.

We often use Selenium to test:

• Checkout flow
• Product filtering
• Cart updates

While AI tools for BigCommerce design may streamline basic tasks, nothing beats testing how an actual human would use the site, and Selenium helps us replicate that.

6. Lighthouse (Chrome DevTools): UX and SEO Auditing Made Easy

Google Lighthouse is built right into Chrome and helps us quickly audit:

• Site speed
• Accessibility
• SEO basics

Every BigCommerce development company should bake this into their workflow. Clients love when we show before-and-after performance improvements.

Stats show 70% of users abandon a site if it takes more than 3 seconds to load. With Lighthouse, we can prove how our code reduces load time, and conversions go up as a result.

7. New Relic: Performance Monitoring for Growing Stores

When a store scales, performance becomes a real issue. That’s when we bring in New Relic to monitor:

• Page load time
• Backend errors
• Server health

We utilized New Relic with a retail client on BigCommerce, which experienced random cart crashes during peak hours. Within a day, we identified the issue to a faulty third-party script. Fixing it resulted in a 17% increase in checkout completion.

8. TestRail: Organizing and Managing QA Test Cases

When managing multiple BigCommerce storefronts or clients, TestRail helps us keep QA organized. It’s great for:

• Writing repeatable test cases
• Tracking bugs
• Reporting results to clients

One fashion brand we support had weekly launches of new products and layouts. Using TestRail, we cut QA time by 30% while improving issue tracking.

9. Slack + Zapier: Developer Notifications & Quick QA Updates

Slack isn’t just a chat tool. Combined with Zapier, it becomes a DevOps dashboard. We connect it with:

• GitHub (for deployment alerts)
• Trello (for QA checklists)
• Lighthouse (for performance alerts)

This setup ensures our team and clients are on the same page. Human communication, powered by smart automation.

10. AI SEO Tools for BigCommerce: Monitoring Trends, Not Replacing Experts

Let’s talk about AI, but from a grounded perspective. Tools like Surfer SEO or MarketMuse use AI to suggest improvements in keyword usage, heading structure, and content gaps.

We don’t rely on AI to write content or build UX, but we do use it to spot patterns faster. For example:

• AI SEO tools for BigCommerce help us identify underperforming PDPs.
• AI-driven UX optimization BigCommerce gives us direction before our designers make final decisions.
• BigCommerce AI integrations are particularly useful for syncing chatbots, ERPs, and personalizing offers with machine learning.
• We occasionally work with AI chatbot integration in BigCommerce setups for support workflows.

We always emphasize that human creativity and QA review will remain central, but AI can help prioritize work more intelligently.

Case Study: Human QA Meets Smart Automation for a Multi-Channel BigCommerce Brand

A client selling electronics on Amazon, eBay, and BigCommerce came to us with repeated cart issues and inconsistent user experiences across devices. We set up a mix of the above tools GitHub Actions, BrowserStack, Selenium, and Lighthouse to identify performance gaps and fix them fast.

After three months:

• Page load time dropped by 41%.
• Mobile bounce rate dropped by 19%.
• Checkout issues dropped to zero.

This transformation was human-led but supported by smart toolsets. That’s how we deliver results without over-relying on AI.

Frequently Asked Questions (FAQs)

1. Can small teams use these tools, or are they just for agencies?

Many tools like Postman, Lighthouse, and GitHub Actions are free or low-cost, perfect for startups or internal teams.

2. Do I need a developer to set these tools up?

Some, like Lighthouse or BrowserStack, are easy to use. Others like Jenkins or Selenium may need skilled BigCommerce developers for setup.

3. Will AI replace QA testers or developers?

Not anytime soon. AI helps with suggestions and automation, but humans still drive creativity, debugging, and user empathy.

Key Takeaways

In wrapping up our exploration of the top DevOps and QA tools for BigCommerce website development teams, it’s clear that the right mix of automation and expert support can transform the development process. Here are three streamlined takeaways:

• Simplify Workflows: Utilize DevOps tools like GitHub Actions and Jenkins to automate testing and deployments, resulting in smoother launches.
• Ensure Quality: Rely on QA tools such as BrowserStack and Selenium to catch bugs early and deliver a flawless user experience.
• Support with AI, Lead with Humans: Let AI tools assist in SEO and UX, but keep human expertise at the core of your development and design decisions.

We’ve covered the must-have tools and strategies that make BigCommerce development more efficient and reliable. To continue the conversation, drop your thoughts in the comments.

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